Railway Board issued orders on printing of All India Helpline Number 138 and Security Helpline No.182 on the Ticket
G.I., Min. of Railways, Railway Board’s Letter N0.2013/TG-1/20/P/PRS Ticket, dated 9.3.2015
Subject: Printing of All India Helpline Number 138 and Security Helpline No.182 on the ticket.
Vide Board’s letter No. 2015/TG-II/02/HeIpline dated 23.2.2015, it has been decided to provide the All India Helpline Number 138 for passengers, as interface for queries/complaints related to Medical emergency, Cleanliness, Food & Catering, Coach Maintenance, Linen etc.
