Printing of All India Helpline Number.“138”& Security Helpline Number. ‘182” on Train Tickets
The Ministry of Railways has decided that in order to publicize and bring more awareness among train passengers, the text “All Indian Passenger Helpline No. 138” is to be got printed at the front of the reserved as well as unreserved train tickets i.e. Passenger Reserved System (PRS) as well as Unreserved Train System (UTS). Indian Railways provided the All India Helpline Number ‘138’ for passengers, as interface for queries/complaints related to medical emergency, cleanliness, food & catering, coach maintenance, linen etc.
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